Halvat hotellit - Gezira, Kairo

”One of the best customer service from a hotel staff that I’ve experienced! The hotel itself is a bit older, but the hotel staff were committed into making sure our stay was hassle free. They called the room to check in on us to make sure we were having a pleasant stay and if there was anything we needed. They even called to ask how the food was for room service. ”

”Excellent stay! Only minus that made us feel less appreciated was that we were suddenly during our stay not able to put things to the room bill anymore even though it worked at the beginning. It seemed that the hotel had some doubts on our ability to pay the bill (which felt insulting!) even though they never approached us about any issue, and we paid the full bill as normal. ”

”The hotel services are weak. The restaurants in the garden area are fine but the staff realy needs inductions and training example staff moving cleaning equipments all time infront of the guest, very annoying. Also cleaning while the guests relax and enjoy the meal and outdoor atmosphere. Should be the cleaning done before guests or at nights or in quiet times? Receptionist very rude, in order to pay the accommodation needs to be the reservation done by egyptin even though i show my egyptin...

”Breakfast was poor, otherwise good hotel. Rooms were relatively quiet for Cairo.”

”Good location very near Nile and premises are ok, although somewhat worn out here and there.”

”The staff is very accommodating, the rooms are lovely and I was given a late check out with no extra charge. The elevator isn't safe (we know first hand) and Communication with reservations to resolve issues beforehand is impossible. Having said that I would stay here again but only send my luggage in the elevator. ”

”Staff there was polite and kind. The room is old but quiet and clean. We enjoyed breakfast there too. Simply we were happy there.”