8/10 Hyvä
Nhi
13.4.2025
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Property was beautiful and quiet. The drive up definitely had a few narrow and steep parts. You will need a 4 wheel drive car. The staff was warm and friendly. My only complaint was how difficult it was to make an appointment for the spa for a massage before my trip. I submitted through the contact form online and never heard anything. On the fourth day, I found the guest relations email and contacted them to book a service. I wasn't sure if I would hear back so I also messaged them on their WhatsApp chat. I heard back after 48 hours to my email inquiry. I also asked about any additional information I could provide to expedite my check in. They asked for the passport copy of me and my friends who were staying which I provided. However, upon our arrival after our long journey I asked about our information we had sent over as we were being asked to provide our passport, etc again. I spoke directly with Maria Fernando who I had been comminicating with by email and she said I must have her confused with someone else on the property. I asked how many others on the property had the same name as she did.
Nhi
Yöpyi 1 yön maaliskuussa 2025
