Hotellit uima-altaalla - Rowley Regis, Birmingham

”Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

”everything worked. only downside is that Forest of Arden has kept the credit card deposit open for more than 2 weeks, which is annoying.”

”Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

”Train station being close is about the only good thing this place has to offer. You have to make it past the bar with a bunch of rowdy drunks talking trash to you just to check in. Whoever took the pictures for this place deserves a raise. The room is tiny. The mattress is old. The bathroom is gross. The carpet is gross. Was woken up at 2 am by a guy pounding on the door next to us begging someone to let him in. This went on for about 15 minutes the first night. There is no security lock on the...

”The only negative thing was the air conditioner which only expelled warm or hot air. Otherwise no complaints. We pretty much got what we expected. The walk to the Resorts World Arena was less than 10 minutes. Awesome.”

”The Genting was always a favourite stopover when traveling through England as it breaks up the trip from London to Yorkshire. The hotel is still quite nice compared to others in the area but doesn’t seem to have been maintained to the high standards it once was. The spa experience was still great, however the outdoor spa was not working and I had to share the pool experience with the cleaning crew at 7am. The building that it shares has some challenges with managing the smell from the bins and...

”Whilst the hotel is a bit dated, the bed was comfortable, staff helpful, and it is great value for money. I'll stay again.”

”I couldn’t sleep was too hot no air con had to go home ”