Marriott Hotels & Resorts – Pohjoiset esikaupunkialueet, Chicago

”They certainly do not like customers that make reservations under a “3rd party” and they made that very clear. Considering how expensive everything was, we didn’t even have the basics in the bathroom (qtips, toothbrush-i’m not even sure if this counts as “basic” anymore.) Valet also took too long, they have a small driveway and you just sit there-I had to call front desk and ask if they were even offering it. ”

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...