Marriott Hotels & Resorts – Pohjoiset esikaupunkialueet, Chicago

”Good”

”They double charged the room, couldn’t find my reservation, put it under another name, had an email attached not used when I booked it, gave me a gmail account with with bank information and did not reverse the charges. My daughter left her makeup there they couldn’t find it, still no refund, and this was with a dance competition group. I’m still waiting and it’s a lot of money. ”

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”I would recommend for a weekend stay. The green surroundings are beautiful, I greatly enjoyed the time outdoors. Friendly customer service. Room noise cancellation could be a bit better. At least during a weekend, there are a lot of families so be prepared to share the swimming pool with children running around ;)”