Halvat hotellit - Parque Natural de Sintra-Cascais, Portugali

"Kodikas, ystävällinen henkilökunta, loistava sijainti, riittoisa js hyvä aamiainen"

"Rauhallinen paikka ja mahtavat maisemat. Pieni kotoisa hotelli"

"This is a hotel with a lot of potential. Some of the premises are a bit worn out and in need of renovation. The spa is small but very nice. The treatments and personnel there were great! However, from the point of view of customer experience the 5 euro extra charge feels ridiculous in a hotel of this price range. We ate at the restaurant a few times: the food and service there were very good. The breakfast was also quite nice. Our daughter’s jeans got stained with rust from the swings in the playground. The chains should be changed. Again, from the point of view of customer experience, it felt ridiculous that we had to insist that the hotel should not charge us for the laundry. The balcony and sofas there were dirty. Despite these smallish issues, we’d be happy to return :)"