We booked this beautiful home on VRBO on March the 5th 2023 .Owner sent details on how to access the gates and house codes 24 hours prior arrival.
Home is located high on a hill with gorgeous views all around. Lots of acreage and there is a small ‘lake’ and just awesome space in general.
The photos of the home on the website match the home but what is not noted on the home details is that the main house is where the kitchen, laundry room, living room, bunk bed room and master bedroom are. The rest of the 2/3 rooms and garage are detached Said detachment also includes the garage. T
Unfortunately, you cannot lock the bedroom doors from the inside the said detachment building. Hence anyone can gain access to that part of the rooms at any one point.
When we checked in we found trash from the previous guests, loads of laundry (loads o sheets, duvets, dirty pillows etc) all on the laundry floor. Also found was a very dirty kitchen. With only 1 washer and dryer, it took us 5 hours to wash all the sheets and duvets which was really an inconvenience.
We called the number provided at time of reservation and advised them the home had not been cleaned. Owner advised that they would send 2 people to clean the house the next day. Only 1 came hence cleaning took longer.
The fridge was overstocked with lots of open items previous guests removed had left. We removed all the items and cleaned the fridge so we could place our groceries on shelves.
The fridge did not work at all. The fridge did not work at all so we placed most of the perishable items in the freezer which had slightly higher fridge temperatures. We mentioned this to the cleaning lady and she advised that there was a fridge in the pool building section. Checked the said fridge and it was indeed working but also very dirty. 2 days later, the fridge started working. All items were frozen, including the eggs, bread. The owner never did anything to rectify the fridge issue or inquire of whether fridge had started working. We planned to use the grill for the duration of stay only to find that only 1 of the burners worked. The grill was also very dirty and full of old food bits left over oil in the grill. This certainly solidifies the fact that