Norwood Hill Hotellit

”Great meal deal”

”Lovely staff and amazing service! Will come again.”

”Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!”

”Fantastic value. The room was just what we wanted a comfortable bed with a great shower. Nice towels and tea and coffee. If ever in the area will return to this hotel.”

”Huone oli siisti ja todella tilava. Kylpyhuone hieman vanhahtava kylpyammeineen. Kätevä sijainti, lyhyt kävelymatka niin lentokentälle kuin juna-asemalle.”

”No AC!!!! Was like in Owen! Couldn’t sleep all night! Asked receptionist for extra little fan they even didn’t have that!!!! Don’t book here during the hot months!”

”Room was lovely, but really could do with some air-conditioning as it was unbearable to sleep in the heat, the fan supplied was pretty much useless. The staff were fantastic and made us feel welcome throughout.. The only downfall is we had children in the room above us who were constantly bouncing a football! Would I return again? Yes but there needs to be a stricter policy about children.”

”The ataff were are all amazing - from check-in to the dining, they were all professional and kind. The bed was very comfortable and our room had all of the necessities and great AC! Where this hotel has challenges is in its cleanliness. Our bathroom was not properly stocked and the toilet had not been cleaned (no descriptions should be necessary) and the tables in the dining areas need to be wiped down and cleared more frequently. We recognize that this hotel is heavily used but the...

”For somereason our key worked on other doors as well than just ours (we accidently went to wrong floor first and opened an occupied room) The receptionist told ys that there is a technical problem and told us to use the same key for our door.. It’s not a tidy place. I would recommend everyone to pack antihistamins and extra inhalers to survive.”

”Attentive and helpful staff, nice atmosphere and good location.”

”Ihan ok”

”Great customer experience after initial issues, very dirty spa facilities with in addition most guests going into a yellowish and grimy jacuzzi and sauna without showering”

”Very nice place to stay. Thank you”

”Excellent rural location. The staff were both friendly and helpful. The hotel was clean and tidy. Thoroughly enjoyed visiting the lovely Gatwick Aviation. ”