6/10 OK
Britt
Liikematkailija, Matkusti kumppanin kanssa
2.9.2024
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
We have stayed at the Zermatt numerous times. This time I stayed in a privately owned kind chalet through VRBO. It was very clean. The bed was terribly hard and obviously old. The pillows didn’t match in size and were very flat. The pillows were so bad my husband had to sleep on the extra blanket from the closet. There were no extra pillows or towels and because the room was a privately owned room the Zermatt refused to give us any more to use. The bed was actually crippling and my husband slept in the chair instead. The room had a small kitchen. The fridge was bigger than most at this resort but the stove top was easily 30 plus years old. The owner of the room left key cards to the pool which didn’t work. A maintenance man had to let us into the pool. We found the outdoor hot tub was broken and had a tarp over it. The inside hot tub had hair clumps and gross things floating in it so we had to get out. This privately owned room along with the rest of the Zermatt resort desperately needs updating. The best thing about the stay was the steakhouse. The room was terribly disappointing.
Britt
Yöpyi 2 yötä elokuussa 2024