6/10 OK
Julia
4.8.2024
Huonoa: Huoneen mukavuus
No hot water!
First impressions: location excellent, in town centre, close to everything.
Remote check-in, instructions easy to follow. Bonus of parking permit.
Upon entry noticed the hallway smelled musty. However the room was larger than expected and nicely decorated.
Bathroom needs some maintenance. Shower head should be replaced, very tatty and full of mold. Toilet and sink not secure and quite wobbly. The bathroom was wet for our entire stay too, after the first use, due to poor design. Floor sopping.
Good night's sleep, room quiet, dark and bed comfortable.
Had an issue, we woke Saturday morning and no hot water for a shower. Had to boil the kettle to wash in the sink. Came back from a hike at 3.30pm and still no hot water! Contacted the owner/ manager via email, they said was unusual, but unfortunately had no rooms to allow us to use, as fully booked. Offered a credit note, this wasn't useful as probably won't return to Llangollen.
We waited another 2 hours till 5.30pm, but still not hot. Ended up washing once again in the sink using the kettle.
Not ideal especially when youve been hiking.
Quite disappointing, on what otherwise would of been a nice weekend break in a lovely town.
Julia
Yöpyi 2 yötä elokuussa 2024