Hae hotelleja – Richmond-upon-Thames

"Mahtava sijainti, riittoisa tila huoneessa, hyvä aamupala. Huone oli pikkaisen meluinen koska ikkunat ovat edelliseltä luvulta, ja Lontoo ei koska nukkuu, mutta korjattava korvatulpilla. "

"The first impression of the hotel is not very favourable at the moment (February 2025); the main entrance is under renovation so entry happens through a narrow stairway with two-way traffic (that is often ignored by other guests). It feels like entering a casino through a back door. I'm sure things will be improved once the main entrance renovations are completed. I was a bit nervous about the elevator situation due to complaints in previous reviews, but I had no problems at all in that regard. The Executive King room was spacious, clean and pleasant. No complaints whatsoever. The water pressure in the shower was adequate and the water was very hot. The complimentary snacks were a nice touch. The breakfast was odd. Very poor selection if you need protein in the morning! There were scrambled eggs but no bacon, sausages or beans. The rest was mostly baked goods. We ended up skipping the breakfast after the first day, even though it was included in the Executive room rate. As others have mentioned, the hotel seems to be very popular with Middle Eastern guests, which perhaps explains the lack of pork options at breakfast. All of the signs are in English and Arabic. The service was just "fine"/average. Nothing up, nothing down. I'm a bit surprised by the glowing reviews naming specific staff members, as none provided us with exceptional service. There was no bellhop service offered. Due to the pleasant room and great location of the hotel, I would be happy to return."

"The possibility of having a record player in your room was a nice touch! Very very good breakfast, plenty of good restaurants nearby. Highly recommended!"

"We booked two standard rooms for four nights last week. The first room was ok despite that there was no view except a smoked window to the opposite wall. The other room was very dirty. Walls, floor and the carpet were in awful condition. I got a new room and that was like the other one but now clean. However in the same evening I noticed that the bath towel on the towel rail was bloody - meaning real blood on it. That was discusting! I got new towels and a promise to upgrade both of us next day. The first upgraded room was fine with a river view but the other one again dirty. Finally after many efforts I got a decent room. Breakfast and the location was excellent. Doormen helpful and polite."

"Sijainti aivan loistava, hiljainen. Ikkunoita ei ollut huoneessa ja tuli välillä tunne, että pakko päästä ulos. Huone oli siisti ja remontoitu."

"Hotellin sijainti hyvä, huoneet aika kuluneita mutta hyvin niissä pärjäsi. Hotellissa remontti, eli ikkunoista näkyi rakennustelineitä."

"We got really nice room with a great view! Fantastic hotel and excellent breakfast!! Will come back! The staff was a bit rose when check in.."

"Upon arrival, we were an hour ahead of time. We were offered an upgrade for GBP 40 per night tha would include the breakfast, access to the Chearmen Lounge. We took it and were not dissapointed. Good service, good rooms (bit dated but clean and working) and good location. Easy to get to-and-from! So Thank You! <3"

"Nice clean hotel, friendly staff. Good breakfast!"