Highlands Country Club

May choose another one due to how far it is from time square. They breakfast host was great waitress was very rude. Staff at front was courteous. Parking is ridiculously priced.

The hotel was very nice but the elevator system was so terrible that I will never stay there again.We frequently waited 20 minutes for an elevator.

This hotel had the potential to be very nice but unfortunately the accommodations has one key element that made it completely unacceptable. We had booked a king suite with a sleep sofa (listed for 3 people) so that my 23 year old daughter could stay with us. We had all three of us on the reservation. But that evening when she went to get in the sofa bed, the huge flaw revealed itself. The sofa bed did not have a mattress. Instead it had some kind of a thing that was basically entirely springs covered in fabric. This was unlike anything I've ever seen in any sofa bed and was absolutely horrific. There was no way anyone, even the smallest child, could sleep on this torture device. I am not exaggerating at all. I have no idea why a bed made only of exposed springs covered in cloth even exists. The next day they did bring in a rollaway, but this meant that our room was so crowded that it was uncomfortable. My daughter actually left and went to stay with a local friend overnight. No hotel should ever book a room for three without actually having an sleep option for the third person. I'm extremely disappointed that they would have done this.