6/10 OK
Alana
Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
11.2.2025
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We stayed for 6 nights. The property was clean and the neighborhood was wonderfully convenient. The room was clean, and beds were decently comfortable. The ceiling in the room was covered in long cracks with bubbling and water damage which was mildly concerning, especially with the snow and rain we had during our stay. During the 6 nights housekeeping never came, though checkout day they were knocking by 830am. On the 4th day we asked the front desk if someone could change our daughters sheets, trade our towels for clean ones, and remove the trash that had accumulated. The front desk said they would let housekeeping know. While we were all out they came and collected the towels but only left two clean ones to replace them, though there are four of us on the reservation. Later that day, while my husband and I were still out, a gentleman came up to our room and just gave my teenager a garbage bag and left. So she collected the garbage herself to toss. The television also needs some sort of update because it was not working very well and one of the days that we chose to spend some extra time in the room to relax, absolutely no channels were working at all. They even had to give us a separate code for the wifi because it would not work using my name and room number for some reason. The breakfast was plentiful and had many great options for everyone. The kids enjoyed the pool as well. With some small updates and better housekeeping communication this would be an exceptional hotel.
Alana
Yöpyi 6 yötä helmikuussa 2025