8/10 Hyvä
Petri
21.9.2024
We booked and paid in advance for a room with a terrace, but upon arrival, we were given a room on the 3rd floor with just a small balcony. This did not match what we had reserved and was quite disappointing. Furthermore, the bathroom was in poor condition; the shower sprayed water in every direction, making it difficult to use.
To make matters worse, the previous guest's trash bags had been left in the room, which created an unpleasant and unwelcoming atmosphere. We also tried to request a late checkout through Hotels.com messaging service, but we never received a response.
This wasn’t our first stay at this hotel, but we’re seriously considering whether it will be our last. Unfortunately, this experience did not meet our expectations based on previous visits.
Petri
Yöpyi 8 yötä syyskuussa 2024
