When we arrived we were offered a room with twin beds which we were happy about but when we were shown the room , it was like a cellar, very dark, no natural light ,not a nice room to stay in. I then asked for the room that we should originally have had but the woman then had to go and check if it was available. The room was through a narrow door and up narrow stairs, it was ok but no toilet paper, no hairdryer and pitiful toiletries. The noise was really disturbing during the day if the windows were open for fresh air and at night right through until 2.00am very noisy even with he Windows shut. The air con did not work. The first morning went down for breakfast at 8.50 am , breakfast should have started at 8.30am ,,there was no one to ask ask as we were catching a bus we had to leave without a drink or anything to eat. When I questioned reception about this when we got back, we were told breaks fat was late that day because the bread was late, no apology. The second day again breakfast was not available at 8.30 but sat 9.10am....