6/10 OK
Keith
Matkusti kumppanin kanssa
25.3.2025
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Normally I don’t submit negative reviews, however this one is a mixed bag. First the good, the bed was comfortable, the bathroom large, there was ample storage and desktop space. But… the hot water sometimes barely ran out of the shower-head, other times it overwhelmed the cold water and scolded you! After walking from the bed into the bathroom, your feet were covered in black dust, strange the room floor was filthy, but I witnessed the custodial crew mop the lobby floors every morning. The lighting in the room itself was dismal, even at 12 in the afternoon there was barely enough light to see what you were doing with all the lights turned on and the curtains open. The noise was relentless, street noise 24/7. In addition, they were changing the windows in the rooms just outside our doors and there was sawing pounding, and Glass shattering every day, they kept the room doors open the entire time. In addition, one morning, we were woken up to a tour guide yelling at people on what the days agenda was going to be. If you want a quiet hotel, this is not the one. I guess the thing that bothered me the most, was their unfriendlines. At check in we were made to feel like we were doing the hotel a favor by staying there. In our three days that we stayed at the hotel not one person behind the desk greeted us. They kept heads down and kept reading their monitors and talking with each other. Very un-Guatemalan like! All this and the hotel is no bargain, one of the most expensive stays.
Keith
Yöpyi 3 yötä maaliskuussa 2025