Kylpylähotellit - Aizuwakamatsu, Fukushima

"The room was tidy apart from some cobwebs in the sealing. The hotel in general had quite a lot of cobwebs and insects here and there on corridors etc. English was mentioned as one of the languages but still it was very difficult to take care of anything in English. Otherwise service was polite. The one thing that really seems wrong to us westerners is the fact that the traditional rooms are said to have 'futons'. These are in fact thin ordinary foldable matresses and uncomfortable to people normally sleeping on beds. We thought of futons as thick matresses filled with hay, so quite sturdy - but no."