2/10 Hirveä
Jillian
Matkusti perheen kanssa
31.3.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ZERO STARS. My family (husband and two kids) stayed at the property and it was absolutely the most disgusting hotel room I’ve ever stayed in. First, the floor was awful - it had not been cleaned, vacuumed or anything in who knows how long, there was standing water in the tub, and we found a bug in our bed (not a bedbug). Second, there are two shower heads in the bathroom, one regular & one for the cleaning crew. The cleaning crew who attempted to clean our room did not bother to change the shower head to the correct one and you wouldn’t know unless you turn the water one, we did and it caused water to absolutely soak the bathroom floor. Then after calling the front desk, he offered to refund us the cost of the room, which was nice of him but then around midnight his manager who was out of town at the time, called him to kick us out of the room because someone else wanted it. It was absolutely the worst experience in a hotel.
The front desk guy was so kind and deserves kudos for how he handled the situation because he didn’t want to kick us out but he was only doing what he was told. He was kind to us the whole time.
Jillian
Yöpyi 1 yön maaliskuussa 2025